Please allow 2-3 weeks for production time. Your personalized pendant takes time to craft and tested.

Customized Items

• Processing Time: Customized items are made-to-order and may take up to 2-3 weeks to ship. We appreciate your patience as we craft your unique piece.

• Non-Cancelable and Non-Refundable Orders: Once a customized order has been placed, it cannot be canceled or refunded under any circumstances. Please ensure all details are correct before finalizing your order.

• Manufacturer Delays: While we strive to meet our stated timelines, delays caused by our manufacturers are beyond our control. Should such a delay occur, we will communicate updates as promptly as possible.