Return Policy

All Sales Are Final

Please note that we do not accept returns/exchanges unless an item arrives damaged.

We must be notified within 24 hours of delivery of any defective jewelry issues (ex: broken clasp, missing/loose gems)

 

• Billing and shipping address must match or order will be refunded.
• Order Cancellations: Due to our fast order processing, once an order is placed, it cannot be canceled. We recommend reviewing your order carefully before confirming.

• Measure for Fit: It is essential to measure for the appropriate fit before making a purchase, as returns and exchanges are not permitted.

 Sensitive Skin:

• Review Materials: Before placing your order, we encourage you to thoroughly review the materials used in the product description. While our products are hypoallergenic, we cannot be held responsible for any allergic reactions or skin rashes associated with jewelry wear. If you discover an allergic reaction to any of our products, please discontinue use.

Your understanding of our policies is greatly appreciated. If you have any questions or concerns, please do not hesitate to contact our customer support team. Your satisfaction and comfort are important to us.

 

If there is a problem with your order, please contact our support team at INFO@THECOCOSCOLLECTION.COM